Privacy Policy

Information We May Collect

• Name
• Email address
• Telephone number
• Mailing address
• Date of birth
• Appointment or scheduling information
• Information submitted through contact or patient-intake forms
• Information you voluntarily provide regarding healthcare needs
• Insurance or payment information, when applicable
• Technical information such as browser type, device information, IP address, referring pages, and website activity
• Other information you voluntarily provide to Hemo-Health

Information collected as part of providing healthcare services may constitute PHI and is handled in accordance with applicable law and Hemo-Health's Notice of Privacy Practices.

How We May Use Information

• Respond to inquiries
• Process appointment requests
• Determine whether Hemo-Health may be able to provide services in your jurisdiction
• Provide and coordinate healthcare services
• Communicate regarding appointments and care
• Maintain appropriate medical and business records
• Process payments where applicable
• Operate and improve our website and services
• Maintain website and information security
• Comply with applicable laws and regulatory requirements
• Perform other activities permitted or required by law

Protected Health Information

Information that constitutes PHI is governed by HIPAA and other applicable federal and state laws. Please review Hemo-Health's Notice of Privacy Practices for information concerning how PHI may be used and disclosed and the rights you may have regarding your health information.

Website Analytics and Tracking Technologies

Hemo-Health may use cookies and other technologies necessary to operate, secure, understand, and improve the website. Because Hemo-Health is a healthcare provider, we take particular care regarding technologies that could receive information associated with a person's healthcare or request for healthcare. Hemo-Health does not authorize the disclosure of PHI to advertising or analytics vendors except as permitted by applicable law and subject to any required agreements, permissions, or authorizations. Third-party tracking technologies should not be placed on authenticated patient portals, medical-intake forms, appointment workflows, or other areas containing PHI unless their use has been reviewed for compliance with applicable privacy and security requirements.

Service Providers

Hemo-Health may use third-party service providers to support functions such as website hosting, electronic health records, telehealth technology, appointment scheduling, secure communications, payment processing, laboratory services, pharmacy coordination, information technology and security, and website operations and analytics. Where required by HIPAA, Hemo-Health enters into appropriate Business Associate Agreements with vendors that create, receive, maintain, or transmit PHI on our behalf.

Pharmacies and Other Healthcare Providers

When appropriate for treatment or healthcare operations and permitted by law, Hemo-Health may communicate with pharmacies, laboratories, hospitals, physicians, specialists, and other healthcare providers involved in a patient's care.

Information Security

Hemo-Health uses administrative, technical, and physical safeguards designed to protect sensitive information. No internet-based system can be guaranteed to be completely secure. Patients should use Hemo-Health's designated secure systems when transmitting medical or other sensitive information.

Email and Standard Electronic Communications

Standard email and ordinary website contact forms may not always be appropriate for sensitive medical information. Do not use general website communications for medical emergencies. Patients may be directed to secure systems for communications involving PHI.

Children's Privacy

Hemo-Health does not knowingly collect personal information from children through the general website except as necessary and legally permitted in connection with healthcare services involving an appropriate parent, guardian, or other authorized person.

Your Privacy Rights

Depending on the information involved and applicable law, you may have rights concerning access, correction, restriction, accounting, or other handling of your information. HIPAA rights regarding PHI are described in our Notice of Privacy Practices.

Third-Party Websites

Hemo-Health.com may contain links to websites operated by third parties. Hemo-Health is not responsible for the privacy practices, content, or security of websites we do not control.

Changes to This Privacy Policy

Hemo-Health may update this Privacy Policy as our services, technology, or legal obligations change. The current version will be posted on this website with its effective date.